IMPACT SOLUTIONS



BRAND STRATEGY

Creating the strongest brand possible requires big market potential, bold leadership vision and the hard work of moving your organization in total support of your brand.

Broken Brand?

Your customers know. The key to fixing your brand identity, anatomy and message is here.

BRANDS SAVED. EVERY DAY.

  • Our unique brand health model powers up your growth goals, market potential and corporate culture

  • Brand message development to unleash the potential of today’s and tomorrow’s customers

  • Internal brand activation plan to speed up evangelization by employees

SOLUTIONS

  • Traditional and non-traditional brand equity, strategy, communication research methods fueled by our intelligent design approach

  • Modern brand identity, architecture, communication and creative development

  • C-suite, management and workforce co-creation, alignment and culture shift sessions

 

CASE STUDY

TARGET MARKET DEVELOPMENT

No, it’s not just art and science combined. Most effective segmentations combine the art, science and know-how of human influence in the most complex corporate setting.

All Customers Equal?

Unless they’re stuck under a rock, optimizing the entire funnel and getting rid of deadweight should be top strategy keeping your CX teams up at night.

EACH CUSTOMER’S REAL VALUE

  • Most cutting edge segmentations technology is fueled by variety of data

  • Intelligent Design to your unique organizational needs, no cookie cutters here

  • No binders that sit on your desks; instead internal education, adoption and activation

SOLUTIONS

  • Market and database segmentations that fuse powerful data sets including behavioral, qualitative, transactional, digital, etc. with survey data

  • Segments that are exclusively designed to fit the culture of your organization for easy adoption

  • Tried-and-true playbook for 100% activation and adoption playbook

 

CASE STUDY

Insights Labs – COMMUNITY

Courageously engage with your customers, co-learn, co-create and co-human with them.

Don’t Get Left Behind

Competitors own “panels” and communities? You tried a community platform and failed miserably? It’s too much work? All this and your customers are engaging with other brands.

DON’T BUY TECH. BUY ENGAGEMENT & IMPACT

  • Guaranteed ROI and unprecedented value vs. your traditional research spend

  • 10+ years of blood, sweat and tears both inside and outside brands to get communities right. The first time. Turnkey for you.

  • Strategy and infrastructure for long term internal success with your stakeholders

SOLUTIONS

  • Truly multi-modal community management incl. qual, quant, in-person and creative digital

  • Unique tools to get your stakeholders to buy in, evangelize and get addicted to you valuable insights

  • ROI calculator and systemic solution to thrash endless firehose of insights requests

 

CASE STUDY